Assistant Manager(02954) - 401 N State St
About The Position
The Assistant Manager supports store leadership at the Litchfield location by managing daily operations, leading team members, and delivering exceptional customer experiences. The role helps drive operational excellence and foster a positive work environment while providing an opportunity to develop management skills. The Assistant Manager runs shifts, follows store procedures, manages cash and financial transactions, serves customers, maintains the store, supports staffing and training, analyzes performance, and assists with inventory. The role also includes regularly lifting up to 25 pounds and communicating operational challenges and successes to management.
Requirements
- Friendly, diligent, and responsible demeanor with a positive attitude.
- Strong math and problem-solving skills.
- Proven experience in money management and cash handling.
- Excellent customer service skills and commitment to customer satisfaction.
- Demonstrated ability to manage and supervise employees effectively.
- Strong written and verbal communication skills.
- Organizational and time-management abilities.
- Ability to work collaboratively with team members at all levels.
- Physical capability to regularly lift up to 25 pounds.
- Reliability and consistent attendance.
Nice To Haves
- Previous shift management or supervisory experience.
- Experience in a fast-paced retail or food service environment.
- Conflict-resolution and problem-solving experience.
- Experience training and developing team members.
- Knowledge of point-of-sale (POS) systems.
- Experience with scheduling and workforce planning.
- Analytical mindset and ability to interpret performance data.
Responsibilities
- Run shifts efficiently while maintaining high operational standards and ensuring store procedures are followed.
- Lead, motivate, and support team members through coaching, feedback, and performance management.
- Manage cash handling, reconciliation, and financial transactions accurately and transparently.
- Interact professionally with customers and employees, resolving concerns with empathy and decisiveness.
- Answer phones, take orders, and provide outstanding customer service.
- Oversee store cleanliness, organization, and maintenance of all areas.
- Assist with scheduling, training, and onboarding new team members.
- Analyze store performance metrics and identify opportunities for improvement.
- Handle physical tasks, including regularly lifting up to 25 pounds.
- Support inventory management and stock organization.
- Communicate operational challenges and successes clearly to management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
