General Manager

Kettler Enterprises•Tampa, FL

About The Position

KETTLER is hiring a General Community Manager for The Luisa & Olivette apartment communities in Tampa, Florida. Under the direction of the Regional Manager, the role is responsible for providing excellent customer service and coordinating all aspects of apartment community operations. Compensation is $115,000–$120,000 annually.

Requirements

  • At least 4 years of experience in property management.
  • At least 2 years of supervisory experience.
  • High school diploma.
  • Computer proficiency and knowledge of Microsoft Office Suite.
  • Demonstrated leadership ability and a proven track record of success with the leasing process.
  • Must be able to work weekends.
  • Experience using Yardi or other property management software.
  • Ability to walk apartments and grounds, including steps and stairs.
  • Excellent verbal and written communication skills and ability to interact professionally with residents and customers.
  • Strong financial analysis, budgeting, and profit-and-loss management skills.
  • Working knowledge of applicable landlord-tenant laws, Fair Housing mandates, and other legal issues affecting property management.
  • Experience with unit and common-area renovations.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Manage the administration of property operations and the leasing office.
  • Monitor financial operations and achieve budgeted net operating income (NOI).
  • Provide a quality living environment for residents and a positive work environment for team members.
  • Hire and supervise all on-site staff, including maintenance staff.
  • Ensure apartments and property grounds are maintained to company standards.
  • Ensure rent is collected promptly and follow appropriate procedures when residents are delinquent.
  • Contribute to team goals, leasing benchmarks, and resident retention.
  • Support outreach initiatives that effectively market and promote the property.
  • Understand the current submarket and mentor others to ensure their comprehension.
  • Lead by example to help maintain a high-performing, customer-focused team.
  • Contribute to resident satisfaction and achievement of property goals.
  • Perform other duties as assigned.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Prescription coverage
  • Tax-advantaged spending accounts (HSA or FSA)
  • 401(k) retirement plan with company match
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