General Manager

1100 Applied Industrial Technologies, Inc. • Fairmont, WV

5d

About The Position

Applied Industrial Technologies is hiring a General Manager to lead a service center in a role combining sales leadership and profit-and-loss responsibility. Reporting to the Regional Manager, the position leads the Inside and Outside Sales team and oversees service center profitability and growth, sales and service, product promotion activities, and office and warehouse functions. The role includes hands-on operational work, customer development, strategic planning, and coaching and mentoring employees.

The General Manager spends much of their time in the field calling on and developing industrial B2B customers and coaching Account Managers. Customers span industries including agriculture, food, aggregate, mining, manufacturing, education, healthcare, and government. The position is responsible for service center top- and bottom-line performance and for creating a positive, dynamic work environment.

Requirements

• At least 3 years of proven B2B outside industrial sales experience, calling on front-office and plant personnel.
• Leadership and team-building experience.
• Strong written and verbal communication skills and English grammar skills.
• Ability and desire to quickly learn new processes and systems.
• Problem-solving and multitasking abilities, a sense of urgency, and a sense of humor.
• Solid computer skills.
• Valid driver’s license and clean motor vehicle record.
• High school diploma or equivalent.

Nice To Haves

• Industrial sales or sales management experience.
• Bearings and/or power transmission sales experience.

Responsibilities

• Manage overall service center activities, including profitability and growth, inside and outside sales and service, product promotion programs, and office and warehouse functions.
• Take responsibility for service center P&L and top- and bottom-line performance.
• Hire, train, and develop strong team players and champion leadership competencies.
• Lead training in sales expertise and product knowledge, and ensure high levels of customer relations and satisfaction.
• Develop, manage, and implement service center sales activities and strategies, account assignments, territory management, sales performance goals, and margin objectives.
• Identify and evaluate new customers, market conditions, opportunities, and competitive pressures.
• Recommend and implement actions to maximize sales, increase margins, and expand market share.
• Manage personally assigned accounts as required.
• Lead by example and create a positive, dynamic, and fun work environment.
• Call on and develop customers in the field and coach Account Managers.

Benefits

• Base salary and bonus opportunities.
• Company vehicle.
• Health, vision, and dental coverage.
• 401(k) with company match.
• Paid vacation, sick time, and company holidays.
• Tuition reimbursement.
• Personalized training and development program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED