General Manager(02364) - 885 E. Franklin St

Domino's Franchise•Centerville, OH

21h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager must set an example, follow company policies and procedures, and expect the same from the crew. The role also encompasses the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory paperwork, and cleaning the equipment and facility. Training and orientation are provided on the job. The position requires communication and basic math skills, customer service, judgment, multitasking, and the ability to work independently and with others under stress while meeting quality standards. Delivery-related duties may include delivering products and promotional materials within a designated area.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to navigate adverse terrain and delivery sites, including multi-story buildings.
Ability to perform the physical demands of the job, including standing, walking, lifting and carrying supplies, pushing and pulling trays, climbing stairs or ladders, bending, crouching, squatting, and reaching.

Responsibilities

Oversee all activity during the shift and set an example for the crew.
Follow company policies and procedures and ensure the crew does the same.
Manage staffing, paperwork, scheduling, and attendance.
Control costs, inventory, and cash.
Manage food and maintain store cleanliness, image, and standards.
Provide customer service and manage customer relations.
Contribute to marketing and store profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, and complete inventory paperwork.
Clean equipment and the facility.
Deliver products by car and to customers' doors, and deliver flyers and door hangers.