Level 1 Assistant Manager(02364) - 885 E. Franklin St

Domino's Franchise•Centerville, OH

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects team members to do the same. The role also requires working to a schedule, maintaining standards and a professional image, providing great customer service, and demonstrating reliable attendance and punctuality. The position includes general store team duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car to customers and distributing flyers and door hangers; delivery requires a valid driver's license and access to an insured vehicle. Work involves a mix of standing, walking, paperwork, lifting and carrying supplies, reaching, bending, occasional climbing, and other repetitive manual tasks. Conditions may include hot and cold work areas, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, moving parts, and adverse weather during outdoor tasks or deliveries.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, reaching, bending, and occasional climbing.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to navigate delivery areas, including adverse terrain, multi-story buildings, private homes, and other delivery sites.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure compliance with company policies, procedures, and standards.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain the store's image and cleanliness.
  • Contribute to marketing and store profitability.
  • Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers, as assigned.
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