General Manager

MV Transportation • Petaluma, CA

6d

About The Position

MV Transportation is seeking a General Manager for a proposed business. The role provides support, leadership, and direction to an assigned operating location to ensure delivery of annual business plans. The General Manager controls the daily operation of the transportation contract, following the contracting agency’s policies and company procedures.

Requirements

• College degree or equivalent business management experience.
• Management experience.
• At least five years of comprehensive operations management experience.
• A total of seven years of management or supervisory experience in a transit environment.
• Knowledge of Trapeze scheduling software.
• Expertise in labor or union negotiations and expenses.
• Full understanding of dispatch, scheduling, driver recruitment, and DOT and FTA safety compliance.
• Proficiency with MS Office.
• Strong analytical skills.
• Strong written and verbal communication skills.
• High degree of multitasking skills.

Responsibilities

• Manage customer relations through direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Communicate frequently and effectively with location staff and support team members.
• Oversee the vehicle maintenance plan and ensure fleet availability meets service requirements.
• Oversee safety and training programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
• Maintain routine client contact to meet or exceed expectations.
• Conduct periodic departmental audits.
• Review key operational metrics daily, weekly, and monthly.
• Continuously manage location financial metrics, report exceptions, and develop action plans to meet financial, safety, and operational expectations.
• Implement, promote, and adhere to company policies and procedures.
• Interact with the bridges committee to effect positive changes to policies, procedures, and programs.
• Participate in location labor and employee relations activities.
• Provide insight and information to support location contract renewals.
• Create and present the location’s annual budget.
• Perform additional duties and responsibilities based on individual contract requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager