General Manager (09452) -20330 Grande Oaks Blvd, Unit 2

Domino's Franchise • Estero, FL

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The posting describes a fast-paced store environment with customer service, food preparation, and delivery-related tasks, and lists physical demands and workplace exposures that may apply to team members.

Requirements

• Ability to use judgment, perform math, and multitask.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• Ability to meet the listed physical demands, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Responsibilities

• Oversee all activities and operations during the shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and ensure compliance with company policies, procedures, and standards.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain the store’s image, cleanliness, and quality standards.
• Provide great customer service and support marketing and profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers, as applicable to the team-member duties described.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed