Assistant Manager (09452) -20330 Grande Oaks Blvd, Unit 2

Domino's Franchise•Estero, FL
•Onsite

About The Position

As a Domino’s Assistant Manager, you are responsible for the success of the store and its staff during your shift. The role includes managing store operations, supporting and training team members, following company policies and procedures, and contributing to customer service, sales, and profitability. It offers opportunities for career progression, including advancement to general manager and potentially franchise ownership. The position involves operating equipment, handling ingredients and food preparation, processing telephone and in-person orders, completing inventory and paperwork, and cleaning the facility. Work takes place in a restaurant environment with varying temperatures, food-related fumes and dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to differentiate between hot and cold surfaces.
  • Ability to lift and handle deliveries weighing up to 50 pounds, as well as carry other supplies and trays.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to perform reaching, bending, crouching, and occasional stair or ladder climbing.
  • Transportation to and from work.
  • Attendance and punctuality.

Responsibilities

  • Oversee everything that happens during the assigned shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and follow all policies and procedures; expect the same from team members.
  • Manage staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain a perfect store image and adherence to standards, and provide great customer service.
  • Operate store equipment and stock ingredients and supplies from the delivery area into storage and work areas, including the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Unload and handle deliveries, including lifting and carrying cases weighing up to 50 pounds.
  • Perform other store tasks such as removing trash, changing prices on signs, washing walls, and performing maintenance.
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