General Manager

MV Transportation•Camarillo, CA

18d

About The Position

MV Transportation is seeking a General Manager for a proposed business. The General Manager provides support, leadership, and direction to an assigned operating location to ensure delivery of annual business plans. This role controls the daily operation of a transportation contract in compliance with the contracting agency’s policies and company procedures. The General Manager oversees customer relations, staffing, fleet maintenance, safety and training programs, operational and financial performance, labor and employee relations, audits, and contract-renewal support. The position also develops and presents the location’s annual budget and may have additional duties based on individual contract requirements.

Requirements

At least five years of experience managing an operation of similar size and scope.
A four-year or advanced college degree in a related major.
Demonstrated experience managing bus operations or multimodal systems, including oversight of fleet, maintenance, scheduling, and customer service operations.
Familiarity with State and FTA regulations for transit operations.
Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
Strong written and verbal communication skills.
Strong analytical skills and the ability to develop solutions to operational challenges through planning and implementation.
Proficiency with MS Office.
Strong multitasking skills.

Nice To Haves

Industry certifications are highly desirable.
Ability to collaborate with unionized staff and manage labor relations is desirable.

Responsibilities

Manage customer relations through direct contact and outreach programs.
Identify, select, train, and mentor location staff.
Communicate frequently and effectively with location staff and support team members.
Oversee the vehicle maintenance plan and ensure fleet availability meets service requirements.
Oversee safety and training programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
Maintain routine client contact to meet or exceed expectations.
Conduct periodic departmental audits.
Review key operational metrics daily, weekly, and monthly.
Continuously manage location financial metrics, report exceptions, and develop action plans to meet financial, safety, and operational expectations.
Implement, promote, and adhere to company policies and procedures.
Interact with the bridges committee to support positive changes to policies, procedures, and programs.
Participate in location labor and employee relations activities.
Provide insight and information to support location contract renewals.
Create and present the location’s annual budget.
Perform additional duties and responsibilities based on individual contract requirements.