General Manager(08345) - 63 W. Shaw

Domino's Franchise•Clovis, CA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager is expected to set an example, follow all policies and procedures, and hold the crew to the same standards while providing great customer service and maintaining attendance and punctuality. The role also includes the general duties and working conditions described for store team members: operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

  • Use judgment, math, and multitasking skills.
  • Follow all policies and procedures and set an example for the crew.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, and cash control.
  • Maintain customer relations and provide great customer service.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and adherence to standards.
  • Support marketing and profitability.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
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