General Manager(05968) - 7100 Highway 63

Domino's Franchise•Moss Point, MS

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; transportation; cleanliness; marketing; and profitability. The manager must set an example by following all policies and procedures and expecting the same from the crew. The position offers on-the-job orientation and training and opportunities for advancement within Domino’s.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to follow written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to use a computer keyboard or touchscreen to enter orders.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to navigate adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to meet the physical demands of standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving, including lifting cases weighing up to 50 pounds.
  • Ability to work in conditions involving temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and varying or adverse weather.
  • Ability to talk and hear on the telephone; near, mid-range, far, and night vision; depth perception; and ability to distinguish hot from cold surfaces.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory, and cash control.
  • Handle customer relations and provide great customer service.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, and cleanliness.
  • Promote attendance and punctuality and ensure adherence to company policies and procedures.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
  • Use a computer keyboard or touchscreen to enter orders and communicate with customers and coworkers by phone and in person.
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