Arby's General Manager

Arby's • Spring Valley, NV

18d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role focuses on restaurant profitability through selective recruiting, consistent training, and quality food, while building a company culture aligned with DRG’s values. The General Manager oversees operational excellence, financial results, team development, leadership, training, culture, and compliance.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Must maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check.
• Must have an acceptable Motor Vehicle Record (MVR).
• Availability for an average 45-hour work week, including flexible availability for nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members, helping them develop as leaders and excel in their roles.
• Maintain excellent operations, including exceptional customer service, clean restaurants, quality food, and strong financial results.
• Manage the restaurant’s profit and loss by controlling costs and maximizing profitability.
• Make sound decisions and serve as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, provide timely constructive feedback, and encourage continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful atmosphere.
• Enforce company policies, procedures, and local regulations.
• Recruit and hire strong talent and foster an environment of growth and leadership.
• Build working relationships with the team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while protecting the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program: grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace: exclusive access to discounts for DRG employees.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program that allows employees to access their paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED