General Manager SCRRA

Alstom•Los Angeles, CA

2d•$180,000 - $215,000

About The Position

The General Manager (GM) has principal responsibility for directing, coordinating, and overseeing Alstom’s performance of its obligations under the Agreement. The GM serves as the senior on-site leader and primary interface with the Authority and is accountable for safe, reliable, efficient, and customer-focused delivery of contracted railroad operations, maintenance, and support services. The role has the authority and autonomy necessary to make operational decisions on behalf of Alstom, including decisions involving subcontractors, vendors, and suppliers, consistent with contractual requirements and Alstom governance. The position operates in a complex commuter passenger railroad environment and integrates operations, maintenance, safety, compliance, workforce, commercial performance, and customer requirements. The GM provides executive leadership across train operations, equipment maintenance, facilities, safety and regulatory compliance, workforce training, contract administration, and customer service. The role includes developing three subordinate Assistant General Managers, maintaining relationships with the Authority and other stakeholders, and overseeing labor and employee relations. The GM ensures compliance with applicable Federal Railroad Administration, California Public Utilities Commission, state, local, contractual, and Authority requirements. The position requires availability and flexibility for a 24/7 railroad operation, travel to operating locations and Authority meetings as required, and the ability to satisfy applicable employment, safety, background, drug and alcohol, and regulatory requirements. The salary range is $180,000 to $215,000 depending on experience and qualifications. The position is eligible for Railroad Retirement.

Requirements

Bachelor’s degree in Transportation, Business Administration, Engineering, Construction, or a related field, or an equivalent combination of relevant education and professional experience.
Significant progressively responsible leadership experience in railroad operations and/or maintenance.
Experience leading managers and multidisciplinary operational organizations.
Experience managing subcontractor, supplier, and vendor performance and relationships.
Experience in a collective bargaining environment, including labor relations and grievance resolution; labor-contract negotiation experience is preferred.
Strong working knowledge of FRA, CPUC, and other applicable state and local regulations governing railroad operations and maintenance.
Strong understanding of labor relations and collective bargaining environments.
Demonstrated executive leadership, judgment, and decision-making capabilities.
Ability to manage complex operational, maintenance, contractual, financial, regulatory, and stakeholder priorities.
Strong written and verbal communication skills, including presentations to senior leadership, governing boards, customers, and public stakeholder groups.
Ability to lead through subordinate managers and develop future leaders.
Strong customer and stakeholder orientation.
Ability to establish performance metrics, evaluate trends, and use data to drive operational and business decisions.
Ability to manage subcontractor, supplier, and vendor relationships to achieve quality, cost, schedule, and performance objectives.
Ability to maintain the availability and flexibility required of the senior executive responsible for a 24/7 railroad operation.
Ability to travel to operational locations and Authority meetings as required.
Valid driver’s license.
Ability to satisfy applicable employment, safety, background, drug and alcohol, and regulatory requirements.

Nice To Haves

Experience in passenger, commuter, Class I, or similarly complex railroad environments.
Experience managing operations and maintenance within complex railroad networks and identifying and implementing practices that improve network performance.
Experience operating in an environment involving public agencies and passenger rail service.
Senior leadership experience with an FRA-regulated passenger, commuter, or Class I railroad.
Experience managing operations in a passenger service environment.
Demonstrated accomplishments improving safety, reliability, efficiency, customer service, and stakeholder satisfaction.
Prior responsibility for budgets and contractual performance in a public-agency environment.
Experience in labor-contract negotiations.

Responsibilities

Direct and coordinate Alstom’s performance of its obligations under the Agreement, ensuring contractual requirements, performance commitments, safety standards, and customer expectations are met.
Exercise day-to-day operational authority and make timely decisions involving Alstom personnel, subcontractors, vendors, and suppliers.
Maintain overall accountability for the performance of Key Management Personnel, subcontractors, suppliers, and vendors.
Lead train operations, equipment maintenance, facilities, safety and regulatory compliance, workforce training, contract administration, and customer service.
Establish performance expectations, accountability mechanisms, and performance-improvement initiatives.
Provide strategic oversight of operations and maintenance across a complex, multi-line railroad network.
Ensure safe, efficient, reliable, and on-time service and appropriate personnel and equipment availability.
Monitor operational and maintenance performance, identify risks and trends, and direct corrective actions.
Drive continuous improvement in safety, reliability, efficiency, asset performance, customer service, and contract execution.
Coach and develop three subordinate Assistant General Managers and prepare them for broader leadership responsibilities and potential succession.
Establish and maintain succession and development plans for key leadership positions.
Promote employee engagement, accountability, collaboration, and a strong safety culture.
Serve as Alstom’s senior liaison and primary leadership interface with the Authority.
Attend Authority Board meetings regularly or as requested and attend scheduled service and performance-review meetings with Authority staff.
Maintain professional relationships with Authority leadership, governing bodies, regulators, public stakeholders, suppliers, subcontractors, and railroad partners.
Communicate performance, operational risks, corrective-action plans, contractual matters, and other significant issues clearly and promptly.
Ensure operations and maintenance comply with applicable FRA, CPUC, state, local, contractual, and Authority requirements.
Maintain oversight of applicable requirements within 49 CFR Parts 200–299 and promote regulatory compliance, risk reduction, operating discipline, and continuous improvement.
Provide executive oversight in a collective bargaining environment and maintain effective relationships with labor representatives.
Participate in labor negotiations, grievance resolution, and collective bargaining agreement administration as appropriate.
Ensure operational and staffing decisions account for contractual labor obligations and business requirements.
Travel to operational locations and Authority meetings as required.