General Manager

Compass Group • Austin, TX

3d

About The Position

The General Manager is responsible for maintaining the account in accordance with the approved budget while meeting client expectations. The role builds and maintains strong relationships with employees, guests, clients, and other departments, promotes the professional growth and development of the team, and integrates dining services with the facility’s overall plan of operations.

Requirements

• Eight to ten years of upscale food service experience, including six years of management-level experience.
• Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
• Proven ability to achieve company goals in compliance with company and client policies and procedures.
• Excellent leadership and organizational skills, with attention to detail.
• Supervisory, scheduling, training, and coaching skills.
• Effective problem-solving and conflict-management skills.
• Ability to multitask, stay focused, and work amid constant interruptions.
• Experience with food purchasing, food costs, and inventory control.
• Ability to create budgets, flash reports, financial targets, and forecasts.
• Knowledge of cash-handling procedures and reconciliation of multiple cash banks and reports.
• Knowledge of HACCP controls and proper food storage and use.
• Exceptional business etiquette and client-relations skills.
• Ability to manage time and prioritize tasks to meet deadlines.
• Strong catering experience.
• Conformity to high standards of personal integrity and ethical behavior.
• Excellent knowledge of Microsoft Word, Excel, and PowerPoint.

Nice To Haves

• Bachelor’s degree or equivalent professional experience.
• ServSafe or Department of Health certification.

Responsibilities

• Participate in employee meetings, reviews, and training programs.
• Manage in compliance with company policies and procedures and applicable local, state, and federal laws and regulations.
• Maintain food costs while ensuring quality standards.
• Establish and maintain good rapport with staff, clients, guests, and other departments.
• Manage financial reporting, including sales and profit-and-loss reports; prepare and adhere to annual budgets; and oversee cash handling.
• Analyze financial data and create trends.
• Manage purchasing and inventory controls.
• Plan menus in consultation with chefs.
• Maintain knowledge of HACCP controls and proper food storage and use.
• Monitor compliance with health and fire regulations related to food preparation and service.
• Promote team growth and development and foster interdepartmental relations.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits, subject to applicable laws

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed