General Manager

Domino's Franchise • Ladera Ranch, CA

3d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role includes maintaining a strong store image and standards, providing great customer service, and meeting attendance and punctuality expectations. On-the-job orientation and training are provided. The posting also describes general store-team duties and physical and work conditions, including equipment operation, stocking, food preparation, order processing, inventory paperwork, and cleaning.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• If performing delivery duties: valid driver's license with a safe driving record meeting company standards.
• If performing delivery duties: access to an insured vehicle that can be used for delivery.
• If performing delivery duties: navigational skills to read a map and locate addresses within the designated delivery area, and ability to navigate adverse terrain and delivery sites.

Responsibilities

• Oversee all activities during a shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and ensure compliance with policies and procedures.
• Manage staffing and paperwork.
• Manage food and work to a schedule.
• Maintain store image, cleanliness, and standards.
• Provide great customer service.
• Support marketing and profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; clean equipment and the facility.
• If performing delivery duties: deliver products by car to customers and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed