General Manager

CANASTOTA DAIRY PRODUCTS LLC•Town of Lowville, NY

19d•$80,000 - $100,000•Onsite

About The Position

Lowville Producers Dairy Cooperative, Inc. is seeking a General Manager to lead a multifaceted business owned by 190 dairy farm families and serving the dairy industry in Lewis County, New York. The role requires the ability to grow and adapt with the dynamic dairy industry. The General Manager oversees milk movement and value optimization, customer relationships, retail cheese store and milk quality lab operations, product marketing and logistics, staff performance, operational continuity, and compliance. The position reports regularly to the Board of Directors.

Requirements

High school education or GED.
Proven management and leadership skills.
General business and accounting knowledge.
Strong computer skills.

Nice To Haves

Associate or bachelor's degree (AA/BS).
General knowledge of the dairy industry and agriculture.
Marketing experience and business knowledge.

Responsibilities

Monitor milk supply, demand, customer requirements, and market conditions to optimize daily milk movement.
Develop and implement strategies to maximize the value of member milk while minimizing waste.
Maintain strong and responsive relationships with raw milk customers.
Oversee daily operations of the retail cheese store and milk quality lab.
Manage marketing and logistics for milk product.
Maintain communication with member farms, customers, haulers, plants, and operational partners to ensure effective coordination and customer satisfaction.
Provide leadership and operational support during significant supply, demand, weather, transportation, or plant disruptions.
Identify and champion opportunities for continuous improvement, process optimization, and operational efficiency.
Monitor key performance indicators and provide regular reporting and recommendations to the Board of Directors.
Ensure operational activities comply with applicable federal, state, and local requirements.
Provide leadership coverage and operational support during absences, emergencies, and other high-impact periods.
Establish clear expectations, monitor performance, and provide coaching and development opportunities for staff.
Perform other duties as assigned.