General Manager(09180) - 360 S. Weber Rd.

Domino's Franchise•Romeoville, IL

5d•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and is accountable for attendance, punctuality, scheduling, and providing great customer service. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may involve delivering products and flyers within a designated delivery area; delivery requires a valid driver's license and access to an insured vehicle that meets company standards.

Requirements

Ability to exercise judgment and make decisions.
Basic math skills, including adding, subtracting, multiplying, and dividing accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Ability to multitask and work under stress while meeting quality-control standards.
Ability to comprehend and give correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to communicate with customers and coworkers in person and by telephone.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, and work independently and with others.
Valid driver's license with a safe driving record meeting company standards, if making deliveries.
Access to an insured vehicle that can be used for delivery, if making deliveries.
Ability to navigate adverse terrain and delivery locations, including multi-story buildings and private homes, if making deliveries.

Responsibilities

Oversee all activities during the shift.
Manage staffing, schedules, and paperwork.
Control costs, cash, and inventory.
Manage food and maintain store cleanliness and standards.
Provide customer service and maintain customer relations.
Follow company policies and procedures and ensure the crew does the same.
Support marketing and store profitability.
Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
Deliver products and flyers when required.