General Manager I - Store 1578 Newington, CT

Advance Auto Parts•Newington, CT

3d•$67,600 - $79,400

About The Position

The General Manager is a professional-level sales and management role responsible for supporting both sides of the business. The position calls for knowledge of store systems, automotive systems, and parts, along with the ability to identify issues, troubleshoot, and assist DIY customers with projects. The General Manager develops and maintains Professional Customer relationships and program growth, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts including rotating nights and weekends and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. Schedules are based on the needs of the business. The role involves leading and developing store Team Members, managing store operations and inventory, supporting customer service, and ensuring safety and operational standards. The General Manager is expected to communicate effectively, build relationships, analyze business performance, and lead change in a respectful, diverse environment.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with proven financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to speak and write English and communicate effectively with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to work a range of days, evenings, and weekends as needed.
Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Bachelor’s degree in business or a related area.
ASE certification.
Ability to become ASE P2 certified or attain an ASE-ready equivalent.
Spanish language skills.
Ability to use Microsoft PowerPoint.
Automotive knowledge and advanced parts lookup and sourcing skills.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional customers.
Perform manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train team members on project and product quality recommendations, operational processes, inventory systems, store equipment, POS and parts lookup systems, and DIY testing and diagnostic equipment.
Review and analyze business reports, including profit and loss statements.