General Manager(06946) - 600 W. Northwest Highway

Domino's Franchise•Grapevine, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and ensuring the team does the same. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The position also encompasses the general store-team responsibilities described in the posting, such as operating equipment, stocking ingredients, preparing products, handling orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and sustained use of hands.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses within the delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

Oversee all activities during the shift and set an example for the crew.
Follow company policies and procedures and ensure the crew does the same.
Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
Work to a schedule and maintain attendance and punctuality.
Maintain store image, cleanliness, and adherence to standards.
Provide great customer service and manage customer relations.
Support marketing and store profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
Clean equipment and the facility approximately daily.