General Manager(08996) - 998 A NC Highway 150 W
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and ensures that all company policies and procedures are followed. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position includes the general duties and working conditions described for store team members. These include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-specific duties and requirements, including delivering products by car to customers and distributing flyers and door hangers. Delivery work involves navigating delivery locations and carrying products, and requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for deliveries.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to follow policies and procedures and direct the activities of others.
- Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing, bending, crouching, squatting, and reaching.
- For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle that can be used for delivery; navigation skills to read a map and locate addresses; and ability to navigate adverse terrain and carry products.
Responsibilities
- Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure company policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food, work to a schedule, and maintain store image and standards.
- Provide great customer service and maintain attendance and punctuality.
- Support store cleanliness, marketing, and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as applicable to delivery duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
