General Manager(02710) - 1009 N Northwest Highway

Domino's Franchise•Park Ridge, IL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The posting also describes general store-team-member duties and delivery-related duties, including operating equipment, preparing products, handling orders and inventory, cleaning, and delivering products by car.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to understand and provide correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • For delivery duties: a valid driver's license with a safe driving record meeting company standards, access to an insured vehicle suitable for delivery, and navigational skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain and carry products while walking and climbing, including stairs.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, cash control, customer relations, staffing, paperwork, and food management.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following company policies and procedures and ensuring the crew does the same.
  • Maintain store standards, cleanliness, and a professional image.
  • Provide great customer service and contribute to marketing and profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Where delivery duties apply, deliver products to customers, deliver flyers and door hangers, and navigate delivery routes and locations.
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