Assistant Manager(06946) - 600 W. Northwest Highway

Domino's Franchise•Grapevine, TX
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, setting an example for the crew and ensuring company policies and procedures are followed. The role covers staffing, paperwork, cost and cash controls, inventory and food management, customer service, store cleanliness, marketing, attendance, punctuality, and profitability. It also includes general store team duties such as preparing products, processing orders, taking inventory, operating equipment, and cleaning the facility. The posting also describes delivery-specific duties and requirements, including delivering products by car, distributing flyers and door hangers, and meeting driving and navigation requirements. The position requires the ability to communicate with customers and coworkers, process orders, handle money accurately, perform calculations, use a computer keyboard or touchscreen, and work effectively under stress both independently and with others. Training and orientation are provided on the job. Work involves standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, and frequent bending, crouching, reaching, and hand use. The environment may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area; ability to navigate adverse terrain, including multi-story buildings and private homes.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing and pulling trays, climbing, bending, crouching, reaching, and frequent use of hands.

Responsibilities

  • Oversee everything that happens during a shift and set an example for the crew.
  • Follow company policies and procedures and expect the same of team members.
  • Manage staffing and paperwork.
  • Control costs, cash, and inventory.
  • Manage food and work to a schedule.
  • Maintain store image and adhere to standards.
  • Provide great customer service and maintain customer relations.
  • Maintain attendance and punctuality.
  • Support store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; clean equipment and the facility.
  • For delivery duties, deliver products by car to customers, deliver flyers and door hangers, and navigate to delivery locations.
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