General Manager

Paul Davis Restoration of Southwest Missouri•Nixa, MO

3d•$110,000 - $125,000

About The Position

Paul Davis Restoration is seeking a hands-on General Manager to take full operational and financial ownership of a restoration branch. The role oversees business operations, customer experience, and profitability, while leading the team and developing plans to achieve business goals. Compensation is $110,000–$125,000+ total compensation, with bonus opportunities. The position requires up to 25% local travel to job sites, trainings, and company events as needed.

Requirements

At least 5 years of progressive management experience in disaster restoration or a closely related construction industry.
At least 5 years of experience in a management role.
A proven record of managing a P&L and driving profitable business growth.
A bachelor's degree or multiple years of experience in Construction Management, Business Management, or a related field.
Experience reading and interpreting financial statements.
Familiarity with restoration estimating software such as Xactimate and with CRM platforms.
Entrepreneurial, decisive, and customer-focused approach.
Ability to coordinate after-hours emergency response when required.
Valid driver's license and clean driving record.
Ability to pass a background check.
Ability to remain stationary for up to 75% of the time, occasionally climb a ladder at customer sites, communicate with customers by phone and in person, occasionally lift up to 50 pounds, and safely operate a company vehicle.

Nice To Haves

Current IICRC certifications, such as WRT, ASD, or FSRT.
Experience in restoration or construction and/or project management.
Experience with Restoration Management Software (RMS).
General Contractor's License.

Responsibilities

Own the branch P&L, revenue targets, and EBITDA growth, and monitor operational metrics and profit margins.
Oversee daily restoration activities, including water mitigation, fire and smoke damage, mold remediation, contents pack-out and storage, and reconstruction.
Recruit, train, mentor, and develop production and administrative team members while fostering safety, quality, and urgency.
Build and strengthen relationships with commercial clients, property managers, insurance adjusters, and referral partners.
Ensure projects comply with OSHA safety regulations, municipal permit laws, and industry-standard protocols.
Represent the branch in coordinating responses to major property losses and after-hours emergency services when required.
Keep the warehouse stocked with equipment and supplies and oversee fleet maintenance.
Develop a business plan to achieve profitability goals and monitor office financials and operations.