General Manager - Car Wash

WashU Carwash•Naperville, IL

5d•$50,000 - $70,000

About The Position

The General Manager oversees all aspects of a WashU Car Wash site, with full ownership of its P&L. The role is responsible for delivering an exceptional customer experience and establishing the site as the top choice in its local market. This includes leadership, daily operations, sales, and financial performance. WashU Car Wash is a modern express car wash company focused on fast, high-quality, and environmentally responsible vehicle care, using advanced technology and water-recycling systems.

Requirements

Proven leadership experience and the ability to manage and develop teams.
Strong business acumen, including an understanding of financial performance and P&L management.
Excellent communication, problem-solving, and decision-making skills.
Ability to operate effectively in a fast-paced, customer-focused environment.
Results-driven mindset focused on sales growth and operational efficiency.
Reliable and flexible, including availability for weekends and holidays as needed.

Responsibilities

Oversee daily operations, including staffing, scheduling, and workflow management.
Lead, hire, and develop a high-performing team while driving accountability and engagement.
Deliver and maintain exceptional customer service standards and resolve escalated issues.
Own site financial performance, including sales growth, expense management, and profitability.
Drive revenue through memberships, local partnerships, and community engagement.
Ensure equipment functionality, facility cleanliness, and overall operational excellence.
Maintain compliance with safety standards, policies, and applicable regulations.