General Manager(03972) - 98 E Main St

Domino's Franchise•Ramsey, NJ

12h

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and expecting the same from team members. The position also includes the general duties of store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also details physical demands, work conditions, and delivery-related tasks, including delivering products and promotional materials by car within a designated area.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and co-workers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to perform the physical demands described, including standing, walking, sitting for paperwork, lifting and carrying items, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.
Ability to work in exposure conditions that can include adverse weather, varying temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone; use near-, mid-, far-, and night vision as needed; perceive depth; and differentiate hot and cold surfaces.

Responsibilities

Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
Handle staffing and paperwork.
Manage food, costs, cash, and store inventory.
Work to a schedule and maintain the store's image and standards.
Provide great customer service and maintain attendance and punctuality.
Ensure transportation to and from work.
Maintain store cleanliness, support marketing, and contribute to profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.