Customer Service Rep(03972) - 98 E Main St

Domino's Franchise • Ramsey, NJ

21h

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills. Team members help prepare and serve pizzas during the day and night, and schedules may be part-time or full-time. The role offers on-the-job orientation and training, and opportunities to advance from customer service representative to management and other roles within the company. The company emphasizes valuing individual contributions and helping team members reach their potential.

This position involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory and completing related paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers in person and by telephone, enter orders using a keyboard or touch screen, and handle monetary transactions.

Work includes standing for most tasks, frequent walking and reaching, and occasional sitting for paperwork. Team members may unload deliveries and lift, carry, push, or pull supplies and trays. The work environment can include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and varying or adverse weather during outside tasks. Physical activities may also include bending, crouching, climbing stairs or a ladder, and repeated use of hands, forearms, and wrists.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds.
• Ability to perform the stated physical activities, including prolonged standing, reaching, bending, and frequent hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload bulk product deliveries using a hand truck and move supplies and trays to storage or work areas.
• Perform other store-team tasks, including outside tasks such as removing trash.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed