General Manager- The Shrine Auditorium & Expo Hall

AEG Worldwide•Los Angeles, CA

13h•Onsite

About The Position

The General Manager is responsible for the overall management, promotion, and operation of the Shrine Auditorium & Expo Hall. This includes overseeing booking, finance, marketing, staffing, production maintenance, and all related operations. The role involves providing leadership and direction to subordinate operating departments, managing staff, coordinating and executing plans, and acting as a liaison with corporate staff, industry associates, governing agencies, communication media, and the general public.

Requirements

BA/BS Degree (4-year)
10+ years of related work experience
Experience and knowledge in overseeing a physical venue
Experience with management, leadership, and conflict resolution
Management experience and exceptional leadership abilities
Proven track record of developing and managing budgets
Computer savvy and proficient in Microsoft Office (Word, Excel, and Outlook)
Self-motivated with the ability to work in a fast-paced environment
Excellent written, listening, and verbal communication skills
Creative, detail-oriented person with an outgoing personality

Nice To Haves

Knowledge of music industry preferred

Responsibilities

Recruiting, hiring, training, supervising, compensation, succession planning, and evaluating management, administrative, and supervisory staff.
Determining and establishing organizational structure and personnel staffing requirements.
Developing and maintaining employee job descriptions, duties, responsibilities, and performance standards, with provisions for timely and effective employee performance evaluations.
Planning, organizing, coordinating, and directing all activities and personnel.
Maintaining and operating the facilities.
Evaluating existing policies and procedures and recommending improvements for the facility and/or to improve the efficiency and safety of operations.
Overseeing the development of the annual operating calendar, activities schedule, dates and hours of operations, and projections for attendance and revenue.
Preparing, implementing, and monitoring a detailed program budget.
Supervising cost accounting for assigned events, including facility rental, box office fees, house equipment rentals, supplies and services purchased, event supervision, ushers, ticket takers, ticket sellers, security officers, announcers, parking attendants, stage managers, and stage crew.
Preparing and maintaining required reports/records for the city and/or the management firm.
Controlling day-to-day operations, assuring the coordination of plans, programs, and events, and conducting post-event operational and financial review and analysis.
Ensuring that all production/operations are conducted in accordance with applicable local, state, and federal regulations such as OSHA and CalOSHA requirements.