General Manager

Trueline • Kent, WA

4d • $160,000 - $180,000 • Onsite

About The Position

Trueline is seeking a General Manager to lead its operations in Kent, Washington. This senior leadership role is responsible for day-to-day business performance, team development, financial results, customer relationships, and profitable growth. The General Manager will collaborate with executive leadership and teams across sales, estimating, project management, and operations to improve efficiency, serve customers, and advance business strategy.

The role offers a competitive base salary targeting $160,000–$180,000 annually, with potential performance-based incentive compensation whose structure and eligibility are to be determined. Benefits include medical, dental, and vision insurance and a 401(k) retirement plan with a 4% employer match. The position offers meaningful influence over business decisions, operations, organizational structure, and long-term strategy.

Requirements

• Significant leadership experience within commercial construction, specialty subcontracting, or a closely related construction business.
• Proven success overseeing business operations beyond individual project management responsibilities.
• Strong financial understanding, including budgeting, forecasting, revenue, gross margin, and profitability.
• Experience managing teams, developing employees, and holding people accountable for results.
• Demonstrated ability to make operational decisions involving staffing, resources, customer needs, and business performance.
• Experience building and maintaining relationships with commercial construction customers.
• Understanding of how construction projects, estimating, operations, and customer relationships contribute to business profitability.
• Ability to evaluate financial performance and identify opportunities to improve efficiency and margins.
• Strong communication, negotiation, leadership, and problem-solving skills.
• Collaborative, hands-on leadership style and confidence making decisions and taking ownership of results.
• Ability to balance business growth with operational discipline and customer satisfaction.
• Willingness and ability to work primarily onsite in Kent, Washington.

Nice To Haves

• Direct P&L ownership for a construction company, branch, division, or business unit.
• Experience leading a specialty subcontracting business or commercial construction operation.
• Existing relationships with commercial general contractors throughout Seattle and the Pacific Northwest.
• Background in architectural doors, frames, hardware, Division 8, or Division 10 construction products.
• Experience in commercial glazing, architectural aluminum, millwork, finish carpentry, or related specialty trades.
• Proven success growing revenue while maintaining or improving gross margins and EBITDA.
• Experience developing pricing strategies, managing overhead, and improving operational KPIs.
• Background leading business development initiatives or expanding established contractor accounts.
• Experience building leadership teams, improving organizational structures, or implementing operational improvements.
• Ability to work effectively with field personnel and executive leadership.
• Experience managing a branch, division, or regional construction operation with significant financial responsibility.

Responsibilities

• Lead daily business operations and align teams, resources, and processes with company goals.
• Take responsibility for financial performance, including revenue, profitability, operating expenses, and overall business results.
• Develop and execute strategies to improve operational efficiency, customer satisfaction, and sustainable growth.
• Manage budgets, financial forecasts, pricing strategies, and profit margins.
• Partner with financial leadership to review P&L performance, operating metrics, and opportunities for improvement.
• Lead, coach, and develop employees and build a culture of accountability, collaboration, and continuous improvement.
• Oversee staffing decisions, hiring priorities, resource allocation, and organizational development.
• Maintain relationships with commercial general contractors, existing customers, and key business partners.
• Identify opportunities to expand customer relationships and pursue profitable new business.
• Work with sales, estimating, project management, and operations teams to support successful execution.
• Evaluate pricing, labor costs, overhead, and operational performance to protect profitability.
• Establish clear goals, performance expectations, and measurable business objectives.
• Resolve operational challenges, improve internal processes, and strengthen communication across departments.
• Collaborate with executive leadership on business planning, growth initiatives, and long-term strategy.
• Represent the business professionally with customers, employees, and industry partners.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan with a 4% employer match
• Competitive base salary targeting $160,000–$180,000 annually
• Potential performance-based incentive compensation, with structure and eligibility to be determined
• Senior leadership responsibility and direct interaction with executive leadership
• Opportunity to influence business decisions, operations, organizational structure, and long-term strategy
• Established commercial construction customer base and opportunities to expand relationships throughout the Pacific Northwest
• Collaborative environment valuing practical leadership, accountability, and strong customer service
• Long-term career opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed