General Manager(05845) - 5031 Ford Parkway

Domino's Franchise•Bessemer, AL

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example by following all company policies and procedures and expects the crew to do the same. The role requires sound judgment, math skills, multitasking, and the ability to direct activities and make decisions while working under stress and meeting quality standards. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting includes delivery-related duties and requirements, including delivering products by car, distributing flyers and door hangers, and maintaining a valid driver's license and access to an insured vehicle. Work involves standing for most tasks, walking short distances, occasional sitting for paperwork, and physical activities including lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use. The work environment can include adverse weather, varying store temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces, sharp edges, and moving mechanical parts. Team members may need to use pencils or pens, computers, telephones, calculators, TDD equipment, a pizza cutter, and a pizza peel.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent use of hands.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery locations while carrying product.
  • Ability to meet the attendance and punctuality expectations and arrange transportation to and from work.

Responsibilities

  • Manage all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example by following all company policies and procedures and ensuring the crew does the same.
  • Handle staffing, paperwork, cost controls, cash control, food management, and work scheduling.
  • Maintain store image and standards, provide customer service, and ensure attendance and punctuality.
  • Manage store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers, as required by the described delivery duties.
  • Navigate delivery locations and carry products to customers, including through buildings and up stairs when necessary.
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