General Manager - Gerald Jones Ford

Gerald Jones Ford•Augusta, GA

About The Position

Gerald Jones Auto Group is seeking an experienced automotive leader to serve as General Manager of Gerald Jones Ford in Augusta, Georgia. This executive leadership role offers the opportunity to lead and grow an established Ford dealership in a metro market of approximately 600,000 people, with potential for approximately 1,800 new Ford vehicle sales annually. The General Manager has overall responsibility for dealership performance and provides leadership across Sales, Finance, Service, Parts, and store operations. The role focuses on capturing market opportunity, building strong teams, driving profitability, delivering an exceptional customer experience, and creating a culture of accountability and success. Gerald Jones Auto Group has served customers throughout the CSRA for more than 50 years. It represents nine automotive franchises and roughly 400 team members, and was recognized as a 2026 Forbes Best-in-State Company. The group describes its approach as investing in team members, developing leaders, recognizing performance, and expecting managers to lead with integrity, accountability, and service.

Requirements

Significant automotive dealership management experience.
Demonstrated success growing new and pre-owned vehicle sales and dealership market share.
Proven ability to manage dealership profitability and departmental performance.
Strong understanding of dealership financial statements, forecasting, expense management, inventory, and operational KPIs.
Experience leading and developing managers across multiple dealership departments.
Strong knowledge of automotive retail sales, F&I, fixed operations, customer experience, and manufacturer expectations.
Excellent leadership, communication, decision-making, and problem-solving skills.
Ability to establish accountability while building a positive and professional workplace.

Nice To Haves

Previous General Manager, General Sales Manager, or comparable senior dealership leadership experience.
Ford dealership and/or Ford Motor Company experience.

Responsibilities

Provide overall leadership and direction for dealership operations, including Sales, F&I, Service, Parts, and administrative functions.
Develop and execute strategies to grow market share and achieve sales, gross profit, expense, and customer satisfaction objectives.
Maximize new and pre-owned vehicle sales opportunities in the Augusta market.
Recruit, develop, coach, and retain high-performing department leaders and team members.
Establish clear performance expectations and hold department leaders accountable for results.
Review financial statements, forecasts, departmental performance, inventory, expenses, and key performance indicators.
Partner with department managers to improve profitability, productivity, customer retention, and operational efficiency.
Maintain a strong relationship with Ford Motor Company and align dealership performance with manufacturer standards and objectives.
Ensure new and pre-owned inventory levels, aging, pricing, and merchandising support dealership goals.
Champion an exceptional customer experience and ensure customer concerns are addressed professionally and effectively.
Maintain high standards for compliance, ethics, safety, and dealership policies.
Build a collaborative culture focused on communication, accountability, professional development, and long-term success.
Represent Gerald Jones Ford and Gerald Jones Auto Group professionally within the dealership and throughout the Augusta community.