General Manager(09344) - 140 NW John Jones Drive #100

Domino's Franchise•Burleson, TX
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory and cash controls, food management, staffing, customer relations, store cleanliness, marketing and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role also involves scheduling, paperwork, maintaining standards and providing excellent customer service. Domino’s provides on-the-job orientation and training. The position works in a pizza store and may include operating equipment, stocking ingredients, preparing products, handling customer orders, taking inventory and paperwork, and cleaning equipment and the facility. The posting also includes delivery-specific duties and requirements, such as delivering products by car, distributing flyers, and holding a valid driver’s license with access to an insured vehicle. The work environment may include changing or adverse weather, varying in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role involves frequent standing, reaching and hand use, as well as walking, lifting, carrying, pushing, occasional climbing, stooping, bending, crouching and squatting. Delivery duties may involve driving, carrying orders, walking, and climbing stairs.

Requirements

  • Ability to exercise judgment, perform math, multitask, direct activities, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, and analyze and compile data.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Ability to meet the described physical demands, including lifting deliveries weighing up to 50 pounds and navigating stairs, potentially five or more flights during deliveries.

Responsibilities

  • Oversee everything that happens during a shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to a schedule and maintain store image and standards.
  • Provide customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Follow all company policies and procedures and set an example for the crew.
  • Deliver products by car to customers and distribute flyers and door hangers, as described in the posting.
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