General Manager - Gerald Jones Ford

Gerald Jones Ford•Augusta, GA

1d•Onsite

About The Position

Gerald Jones Auto Group is seeking an experienced automotive leader to serve as General Manager of Gerald Jones Ford in Augusta, Georgia. The role leads an established Ford dealership in a metro market of approximately 600,000 people, with potential for approximately 1,800 new Ford vehicle sales annually. The General Manager is responsible for overall dealership performance and leadership across Sales, Finance, Service, Parts, and store operations. The position focuses on capturing market opportunity, growing profitability, building strong teams, delivering an exceptional customer experience, and fostering accountability and success. The General Manager develops and executes strategies to increase market share and achieve dealership sales, gross profit, expense, and customer satisfaction objectives. The role oversees leaders and teams, dealership financial and operating performance, inventory, customer experience, compliance, and the dealership's relationship with Ford Motor Company. The General Manager also represents Gerald Jones Ford and Gerald Jones Auto Group within the dealership and the Augusta community.

Requirements

Significant automotive dealership management experience.
Demonstrated success growing new and pre-owned vehicle sales and dealership market share.
Proven ability to manage dealership profitability and departmental performance.
Strong understanding of dealership financial statements, forecasting, expense management, inventory, and operational KPIs.
Experience leading and developing managers across multiple dealership departments.
Strong knowledge of automotive retail sales, F&I, fixed operations, customer experience, and manufacturer expectations.
Excellent leadership, communication, decision-making, and problem-solving skills.
Ability to establish accountability while building a positive and professional workplace.

Nice To Haves

Previous General Manager, General Sales Manager, or comparable senior dealership leadership experience.
Ford dealership and/or Ford Motor Company experience.

Responsibilities

Provide overall leadership and direction for dealership operations, including Sales, F&I, Service, Parts, and administrative functions.
Develop and execute strategies to grow market share and achieve sales, gross profit, expense, and customer satisfaction objectives.
Maximize new and pre-owned vehicle sales opportunities within the Augusta market.
Recruit, develop, coach, and retain high-performing department leaders and team members.
Set clear performance expectations and hold department leaders accountable for results.
Review financial statements, forecasts, departmental performance, inventory, expenses, and key performance indicators.
Partner with department managers to improve profitability, productivity, customer retention, and operational efficiency.
Maintain a strong relationship with Ford Motor Company and ensure dealership performance aligns with manufacturer standards and objectives.
Ensure new and pre-owned inventory levels, aging, pricing, and merchandising support dealership goals.
Champion an exceptional customer experience and ensure customer concerns are addressed professionally and effectively.
Maintain high standards for compliance, ethics, safety, and dealership policies.
Build a collaborative culture focused on communication, accountability, professional development, and long-term success.
Represent Gerald Jones Ford and Gerald Jones Auto Group professionally within the dealership and throughout the Augusta community.