About The Position

U-Haul is hiring a General Manager to work as part of an on-site management team overseeing the daily operations of a U-Haul center in Plano, Texas. The team includes a General Manager and an Assistant Manager; each applicant must apply separately for the respective position. Together, the managers provide leadership, drive business performance, develop team members, deliver customer service, and ensure the center operates efficiently. On-site housing at the center is provided, and the selected management team will reside there. The role includes managing financial results, personnel, inventory, fleet, customer care, and premises. The position requires weekend and holiday availability and participation in ongoing education through U-Haul University. Applicants must be legally authorized to work in the United States without employer sponsorship. U-Haul states that, consistent with applicable state law, it does not hire or re-hire nicotine product users in the listed states, including Texas.

Requirements

  • 1–3 years of management experience in retail or another service industry, with responsibility for financial results and customer satisfaction.
  • Computer expertise.
  • Organizational expertise.
  • Management proficiency in high-volume retail with profit and loss (P&L) accountability.
  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Able to work weekends and holidays.
  • Legally authorized to work in the United States without requiring employer sponsorship.

Responsibilities

  • Perform profit/loss analyses.
  • Hire and mentor new team members.
  • Track and itemize inventory.
  • Manage the fleet to ensure equipment is clean and well-maintained.
  • Manage the personnel budget.
  • Ensure customers receive the highest quality of care.
  • Track fuel receipts and petty cash.
  • Clean and monitor the premises and maintain a secure environment.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

  • On-site housing at the center.
  • Full medical coverage.
  • Prescription plans.
  • Dental and vision plans.
  • Registered Dietitian Program.
  • Gym reimbursement program.
  • Weight Watchers.
  • Virtual doctors’ visits.
  • Career stability.
  • Opportunities for advancement.
  • Valuable on-the-job training.
  • Tuition reimbursement program.
  • Free online personal and professional development courses through U-Haul University.
  • Business travel insurance.
  • You Matter Employee Assistance Program.
  • Paid holidays, vacation, and sick days.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) Savings Plan.
  • Life insurance.
  • Critical Illness/Group Accident coverage.
  • 24-hour physician available for kids.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Mindset App Program.
  • Discounts on cell phone plans, hotels, and more.
  • LifeLock Identity Theft.
  • Savvy consumer wellness programs covering health care tips and financial wellness.
  • Dave Ramsey’s SmartDollar Program.
  • U-Haul Federal Credit Union.
  • $100 hiring bonus.
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
  • Paid working interviews.
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