General Manager(02718) - 2207 Grand Ave

Domino's Franchise • Waukegan, IL

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role covers staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, marketing, attendance, and profitability. Training and orientation are provided on the job. The position may also involve store-team-member duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and facilities.

The work involves operating in a restaurant environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. The job description also includes delivery-specific duties and requirements, including delivering products by car, delivering flyers, and navigating delivery areas; it does not clarify whether these duties apply specifically to the General Manager role.

Requirements

• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• If performing delivery duties: valid driver’s license with a safe driving record meeting company standards, access to an insured vehicle for delivery, and navigational skills to read maps and locate addresses.
• If performing delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.

Responsibilities

• Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for crew members and follow company policies and procedures, while expecting the same from the crew.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain the store’s image and adherence to standards, cleanliness, and customer service.
• Support attendance and punctuality, marketing, and store profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Where delivery duties apply: deliver products by car to customers, deliver flyers and door hangers, and navigate delivery locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed