Assistant Manager(07368) 7002 Grand Ave

Domino's Franchise•Duluth, MN

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The manager sets an example by following all policies and procedures and expecting the same from the crew, while maintaining company standards and providing great customer service. The role includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related duties and qualifications, including delivering products by car, distributing flyers and door hangers, and having access to an insured vehicle and a valid driver's license with a safe driving record.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with a safe driving record meeting company standards, for the delivery duties described.
  • Access to an insured vehicle that can be used for delivery, for the delivery duties described.
  • Navigational skills to read a map and locate addresses in the designated delivery area, for delivery duties.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, and reaching.
  • Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision for in-store tasks, perceive depth, and differentiate hot and cold surfaces.
  • Far vision and night vision for driving, for the delivery duties described.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and food management.
  • Handle staffing and paperwork, and work to a schedule.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide customer service and manage customer relations.
  • Support marketing and store profitability.
  • Set an example by following all policies and procedures and expecting the same from crew members.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car and to customers' doors, and deliver flyers and door hangers, as described in the posting.
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