General Manager(09174) - 887 E Grand Ave

Domino's Franchise•Carbondale, IL
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls; food management; staffing; paperwork; customer relations; store cleanliness; marketing; and profitability. The manager sets an example by following all policies and procedures and expects the crew to do the same. The position also involves providing great customer service, maintaining attendance and punctuality, working to a schedule, and upholding the store’s image and standards. The role includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may also deliver products and flyers within the designated area, requiring a valid driver’s license and access to an insured vehicle. Work involves standing and walking for much of the day, lifting and carrying supplies and products, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include varying temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Advancement opportunities may include franchise ownership or corporate operations roles.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to work alone and with others, work under stress, perform repetitive tasks, meet quality standards, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical requirements of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift, including cost, inventory, and cash controls.
  • Manage staffing, paperwork, food, and store cleanliness.
  • Maintain customer relations and provide great customer service.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following all policies and procedures and ensuring the crew does the same.
  • Maintain the store’s image and adherence to standards.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products, flyers, and door hangers within the designated delivery area when required.
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