General Manager(07437) - 8300 Brentwood Blvd Suite D

Domino's Franchise • Brentwood, CA

8h

About The Position

The General Manager is responsible for hiring and staffing the store, developing team members and drivers, maintaining product quality and restaurant cleanliness, and improving service efficiency. The role prioritizes team member safety, effective phone and order handling, quick delivery and in-store service, and readiness for EOC scoring. The General Manager also participates in weekly meetings, communicates incidents to the Director of Operations or District Manager, and provides required paperwork to insurance companies.

Responsibilities

• Log in to RapidHire daily to support hiring and assess candidates.
• Review feedback from the Director of Operations or District Manager with the management team in Evernote.
• Drive with one driver each week and provide feedback on efficiency and improvement tips.
• Train drivers in smart hustling.
• Review SUTUS reports daily and work toward zero calls on hold and 90% of calls answered in fewer than two rings.
• Keep detailed daily notes on free items given away.
• Maintain loads at three minutes or less and calls answered in fewer than two rings.
• Improve driver and in-store hustle to reach an EDT of 18 minutes.
• Prioritize team member safety.
• Provide a daily to-do list to help maintain exceptionally clean and well-maintained restaurants.
• Hire exceptional, friendly team members who greet customers with a smile.
• Maintain perfect product in the store.
• Prepare stores to score well on the EOC.
• Attend and participate in weekly GM meetings.
• Report incidents immediately to the Director of Operations or District Manager and provide all necessary paperwork to insurance companies.
• Hire and staff the store to eliminate overtime.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed