About The Position

The General Manager role includes the general duties and conditions described for hourly store team members, with additional duties for store management positions. Store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. On-the-job orientation and training are provided. The position requires directing activities, completing repetitive tasks, working independently and with others, working under stress, meeting quality standards, dealing with people, analyzing and compiling data, and making judgments and decisions. The role involves frequent standing, reaching, and hand use, as well as bending and other physical tasks. It may require handling deliveries weighing up to 50 pounds and working around hot equipment, coolers, changing temperatures, food odors, cornmeal dust, sharp edges, and moving mechanical parts. The posting also describes duties applicable to driver or store management positions: delivering products by car to customers, distributing flyers and door hangers, navigating delivery locations and adverse terrain, and carrying orders while walking or climbing. These duties require a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for delivery.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including frequent standing, walking short distances, reaching, continuous hand use, bending, occasional crouching or squatting, and handling deliveries weighing up to 50 pounds.
  • For delivery duties, a valid driver’s license with a safe driving record meeting company standards.
  • For delivery duties, access to an insured vehicle that can be used for delivery.
  • For delivery duties, navigational skills to read a map and locate addresses in the designated delivery area, and ability to navigate adverse terrain including multi-story buildings and private homes.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and co-workers to process orders in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • For store management positions, deliver products by car to customers’ doors and deliver flyers and door hangers.
  • For delivery duties, navigate to customer addresses and carry pizzas, sides, and beverages between the store, vehicle, and customer locations.
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