General Manager

MV Transportation • Petaluma, CA

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About The Position

MV Transportation is seeking a General Manager for a proposed business to provide support, leadership, and direction to an assigned operating location and ensure delivery of annual business plans. The General Manager controls the daily operation of the transportation contract, in compliance with the contracting agency’s policies and company procedures. Additional duties and responsibilities may be based on individual contract requirements.

Requirements

• College degree or equivalent business management experience.
• Management experience.
• At least five years of comprehensive operations management experience.
• A combination of seven years of management or supervisory experience in a transit environment.
• Knowledge of Trapeze scheduling software.
• Expertise in labor/union negotiations and expenses.
• Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office skills.
• Strong analytical skills.
• Strong written and verbal communication skills.
• High degree of multitasking skills.

Responsibilities

• Manage customer relations through direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Communicate frequently and effectively with location staff and support team members.
• Oversee the vehicle maintenance plan and ensure fleet availability meets service requirements.
• Oversee safety and training programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
• Maintain routine client contact to meet or exceed expectations.
• Conduct periodic departmental audits.
• Review key operational metrics daily, weekly, and monthly.
• Continuously manage location financial metrics, report exceptions, and develop action plans to meet financial, safety, and operational expectations.
• Implement, promote, and adhere to company policies and procedures.
• Interact with the bridges committee to effect positive changes to policies, procedures, and programs.
• Participate in location labor and employee relations activities.
• Provide insight and information to support location contract renewals.
• Create and present the location’s annual budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager