General Manager

Packard Culligan Water•Pine City, MN
•$75,000 - $85,000•Onsite

About The Position

Culligan of Pine City, Minnesota, is seeking a General Manager to lead the dealership, prioritize customer satisfaction, and oversee all areas of the business, including operations, sales growth, and financial results. The dealership is a $2.3 million operation within the family-owned Packard Culligan franchise group. The role is an in-office management position based in Pine City or the surrounding area. The General Manager is accountable for the dealership’s profit and loss, sales and service results, revenue and unit growth, customer satisfaction and retention, fleet performance, and employee development. The position also develops strategic overviews and forecasts for executive management, builds the customer base by hiring and developing sales staff, and represents Culligan positively in the community. Culligan offers a competitive base salary with incentive potential, a company vehicle or monthly vehicle allowance, corporate support, and an annual company meeting focused on initiatives, training, development, and recognition. The benefits package includes medical, dental and vision insurance; employer-paid short-term disability and life insurance; a wellness program with a monthly discount; a 401(k) with a generous match; and paid time off and holidays.

Requirements

  • At least 5 years of management experience.
  • At least 2 years of direct sales or sales management experience.
  • A bachelor’s degree or equivalent experience.
  • Experience managing and creating business plans within a for-profit organization.
  • A strong track record of successful employee management and development.
  • Strong technological skills and the ability to use multiple finance- and business-related software systems.
  • Willingness to live in or relocate to Pine City, Minnesota, or the surrounding area.

Nice To Haves

  • Management experience in the water conditioning industry.

Responsibilities

  • Create a collaborative culture across departments that supports exceeding customer expectations.
  • Achieve sales and service results with overall profit and loss accountability.
  • Grow the dealership through net gains in units and service, key revenue, and total revenue.
  • Provide executive management with strategic overviews of the territory, personnel opportunities, growth prospects, and forecasts.
  • Build and grow the customer base by hiring and developing talented sales staff.
  • Promote a positive Culligan image through strong community connections.
  • Improve customer satisfaction and retention through efficient route and service initiatives.
  • Maintain a strong fleet focused on best practices, safety, and efficiency.
  • Foster a successful work environment that promotes positive morale, productivity, and employee development.
  • Use a hands-on management approach to develop employees, maintain appropriate staffing levels, and distribute workloads appropriately.

Benefits

  • Competitive base salary with high incentive potential.
  • Company vehicle or monthly vehicle allowance.
  • Corporate support in human resources, accounting, compliance, and operations strategy.
  • Annual meeting focused on company-wide initiatives, training, development, and recognition.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employer-paid short-term disability insurance.
  • Employer-paid life insurance.
  • Wellness program with a monthly discount.
  • 401(k) plan with a generous match.
  • Paid time off and holidays.
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