General Manager III - Store 9004 Mount Rainier, MD

Advance Auto Parts•Mount Rainier, MD

2d•$77,200 - $96,500

About The Position

The General Manager leads a retail store to achieve sales and service objectives, grow Professional Customer relationships, and ensure strong customer service for both DIY and Professional customers. The role oversees hiring, development, performance management, coaching, scheduling, and engagement of store Team Members, while ensuring inventory and operational standards are met. The General Manager also serves as manager on duty, leads change management, and fosters a respectful, inclusive environment. The position includes providing DIY services such as battery testing and installation and wiper installation, and assisting the District or Region with other functions when requested. The role is eligible for sales commission based on individual or store performance. The stated good-faith salary estimate for a new team member is $77,200 to $96,500, with the offer depending on factors including location, experience, education, leadership, skills, and any applicable shift differential.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with proven financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively, build strong relationships, hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to execute and train store operational processes, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Ability to locate and stock parts, perform advanced parts lookup and sourcing, and source parts through special orders, FDO, and other sources.
Ability to execute and train project and product quality recommendations.
Ability to become ASE P2 certified or achieve an equivalent ASE-ready level.

Nice To Haves

Bachelor’s degree in business or a related area.
ASE certification.
Working knowledge of automotive systems.
Spanish language skills.
Microsoft PowerPoint skills.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including developing and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet expectations of DIY and Professional Customers.
Perform manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Review and analyze P&L statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.