General Manager III - Store 8979 Kensington, MD

Advance Auto Parts•Kensington, MD

2d•$84,900 - $106,100

About The Position

The General Manager leads store sales and service performance, manages Professional Customer relationships, develops and holds the store team accountable, and ensures that inventory and operational standards are met. The role includes manager-on-duty responsibilities, such as coaching, managing the sales floor and phone, assigning and completing tasks, maintaining safety, and opening or closing the store. The General Manager also supports DIY services and may assist the District or Region with other functions upon request. The role requires leading change, fostering a respectful and inclusive environment, and delivering a strong customer experience for both DIY and Professional Customers. The position is eligible for sales commission based on individual or store performance. The stated good-faith salary estimate for a new team member is $84,900 to $106,100; the offer depends on factors including location, experience, education, leadership, skills, and applicable shift differential.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to communicate effectively in spoken and written English and build strong relationships with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including P&L statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to locate and stock parts; perform advanced parts lookup and sourcing, including special orders, FDO, and second sources.
Safety knowledge and skills.
Ability to become ASE P2 certified or an ASE-ready equivalent.
Ability to execute and train project and product quality recommendations.
Ability to execute and train store operations, inventory systems, store equipment, POS and parts lookup systems, and DIY testing and diagnostic equipment.
Ability to perform the physical demands of the role, including predominantly walking or standing; using hands and fingers; reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds; and meeting the stated vision requirements.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Proficiency in Microsoft PowerPoint.

Responsibilities

Achieve store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including developing and holding the team accountable for Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet DIY and Professional Customer expectations.
Perform manager-on-duty duties, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing, and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train store operational processes, procedures, inventory systems, store equipment, POS systems, parts lookup systems, and DIY testing and diagnostic equipment.
Review and analyze business reports, including profit and loss statements.
Recruit, select, hire, and develop Team Members; inspect work quality, provide feedback, and hold others accountable.
Build and grow relationships with Professional Customers.