General Manager II - Store 6442 Taneytown, MD

Advance Auto Parts•Taneytown, MD

8d•$63,100 - $77,300•Onsite

About The Position

The General Manager is a professional-level sales and management role responsible for inspiring the team, helping customers succeed, and growing the business with integrity. The position supports functions on both sides of the business and requires knowledge of store systems, automotive systems, and parts, as well as the ability to identify, troubleshoot, and provide project assistance for DIY customers. The General Manager develops and maintains Professional Customer relationships and program growth, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts and rotating nights and weekends, including an hour for lunch. Additional hours may be required due to staffing, store conditions, sales targets, or other business demands. The schedule is based on business needs. The position is eligible for sales commission based on individual or store performance. The role is usually performed indoors, with occasional outdoor work in various weather conditions, such as installing batteries and wiper blades. The employee may occasionally be exposed to moving mechanical parts, heights, toxic or caustic chemicals, electrical-shock risks, explosives, and vibration. Noise is usually moderate. The role involves substantial walking or standing and lifting up to 50 pounds frequently and up to 100 pounds occasionally.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability and demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to communicate effectively in English, speak and write, and build strong relationships with customers, peers, and upper management.
Effective use of Microsoft Word and Excel.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to walk or stand predominantly; talk and hear; handle or feel with hands and fingers; reach; climb or balance; and stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Vision abilities including close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Ability to become ASE P2 certified or achieve ASE-ready equivalent.
Proficiency in Microsoft PowerPoint.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including developing and holding the team accountable for executing customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet customer expectations for both DIY and Professional customers.
Handle manager-on-duty responsibilities, including team touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train on project and product quality recommendations, parts lookup and sourcing, store processes and procedures, testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Review and analyze P&L statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.