General Manager

Envoy Air • Syracuse, NY

2d

About The Position

The General Manager leads the station’s day-to-day operation, ensuring a safe, efficient, and effective operation and outstanding service to American Airlines customers. The role oversees and coordinates the movement of aircraft through the station to support quality, safety, and on-time performance, and is responsible for overall station training compliance.

The General Manager builds and manages a strong, motivated team, ensures the right people are in place, and serves as a visible, active leader who communicates directly with employees. The position may require availability for non-standard schedules and operational needs, including being available to the team 24/7/365.

Requirements

• High school diploma or GED equivalent.
• Valid, unexpired, and unsuspended REAL ID-compliant state driver’s license, or otherwise maintain the authority and identification necessary for business travel; some license restrictions may prevent consideration.
• Previous experience with a commercial airline or ground handler in a leadership role.
• Availability to work non-standard schedules as needed due to changing or unplanned operational needs, including availability to the team 24/7/365.
• Demonstrated ability to communicate effectively verbally and in writing with internal and external partners.
• Accomplished, customer-focused, accountable, self-motivated, and collaborative.
• Ability to read, write, speak fluently, and understand English.
• Authorized to work in the United States without sponsorship.

Nice To Haves

• Experience working with contract labor workgroups may be preferred in some locations.

Responsibilities

• Ensure overall training compliance at the station.
• Lead a team to run a safe, efficient, and effective operation while delivering service to American Airlines customers.
• Oversee and coordinate day-to-day station operations to maximize quality and safety and support on-time aircraft movement.
• Build accountability and manage a strong, motivated team; ensure the right people are in place in the operation.
• Be a visible and active leader and establish lines of communication with employees.

Benefits

• Employee flight privileges within the American Airlines global network.
• Training and development programs.
• Comprehensive health and life benefits, subject to location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED