General Manager

Janie and Jack • Napa, CA

18d • $25 - $35

About The Position

Janie and Jack is seeking an inspired General Manager to lead a store team and deliver an exceptional, customer-centric experience. The General Manager owns overall store performance and key performance indicators, develops a high-performing team, and drives sales and business results. The role combines customer-focused selling, visual merchandising, operational leadership, recruiting, coaching, and employee development. The General Manager also creates a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and enthusiasm for the brand.

Requirements

• At least 18 years old.
• Able to work when needed, including nights, weekends, holidays, and peak business periods such as the holiday season.
• Able to constantly bend, open, lift, carry, and move merchandise and fixtures weighing up to 40 pounds as needed.
• Demonstrated leadership experience meeting or exceeding sales and profit goals.
• Proven ability to identify talent, build a team, and train, develop, and retain employees.
• Outstanding communication and critical-thinking skills.
• Ability to work in a fast-paced, dynamic company.
• Acts with authenticity, sincerity, and transparency.

Nice To Haves

• Four or more years of management experience in specialty retail and/or a multi-unit retail business.
• Experience creating merchandising strategies and implementing visual changes to achieve business results.

Responsibilities

• Lead overall store performance and key performance indicators.
• Model results-driven sales generation, maintain exceptional customer focus, and coach staff to improve selling opportunities and build customer relationships.
• Create and implement visual and merchandising strategies to increase sales, taking floor capacity and store layout into account.
• Use tools and resources to enhance the customer experience.
• Adapt to change and uncertainty and generate ideas to evolve and grow the business.
• Motivate and inspire the team to achieve or exceed hourly, daily, and weekly goals through in-store and omni-channel selling.
• Hold oneself and others accountable.
• Maintain strong and resourceful store operations.
• Build a dynamic team by networking, recruiting, and anticipating future staffing needs based on business objectives.
• Create and maintain a positive, productive work environment that fosters diversity, inclusivity, teamwork, creativity, and passion for the brand.
• Identify and assess training needs, create tailored training plans, and implement training methods to improve employee skills and performance.
• Perform other duties as assigned.

Benefits

• Employee discount on merchandise
• Competitive paid time off plan
• 401(k) plan with company matching
• Medical insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Employee Assistance Program, including financial and legal assistance, emotional work/life counseling, and health and wellness resources
• Tuition reimbursement
• Health and dependent care flexible spending accounts
• Short-term and long-term disability insurance
• Commuter benefits
• Pet benefits
• Quarterly bonus program eligibility for General Managers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed