General Manager - Trampoline Park

Altitude Trampoline Park•Mobile, AL
•$45,000 - $55,000

About The Position

The General Manager is responsible for the trampoline park’s overall performance, including daily operations, staff leadership, guest satisfaction, safety compliance, and financial results. This hands-on role calls for a strong leader who can thrive in a fast-paced environment and contribute directly to park operations. The General Manager leads managers and hourly staff, maintains facility standards, handles guest concerns, and helps meet revenue goals. The role also develops local marketing and community engagement initiatives and maintains an energetic, clean, and organized park environment.

Requirements

  • At least 3 years of management experience.
  • Proven leadership and team-building skills.
  • Strong operational, organizational, and problem-solving abilities.
  • Ability to work evenings, weekends, and holidays as required.
  • Comfortable working in a physically active environment.
  • A background check is required before hiring.

Nice To Haves

  • Management experience in hospitality, entertainment, retail, or restaurants is preferred.
  • Experience with scheduling, labor control, and P&L management.

Responsibilities

  • Oversee daily park operations, including safety, guest experience, and facility standards.
  • Recruit, hire, train, schedule, and lead a team of managers and hourly staff.
  • Ensure compliance with safety policies, procedures, and local regulations.
  • Manage budgets, labor costs, and financial performance to meet revenue goals.
  • Handle guest concerns professionally and resolve issues effectively.
  • Develop and execute local marketing and community engagement initiatives.
  • Maintain a clean, organized, and energetic park environment.
  • Lead by example with a strong presence on the floor during peak hours.

Benefits

  • Competitive salary based on experience.
  • Potential for performance-based bonuses.
  • Health benefits, if applicable.
  • Paid time off.
  • Growth and advancement opportunities.
  • Fun, energetic workplace where no two days are the same.
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