General Manager - COTA RV Park

CRR Hospitality•Austin, TX

6d•Onsite

About The Position

The General Manager is the senior leader responsible for the overall success of COTA RV Park, overseeing people, operations, guest experience, and financial performance. This hands-on, highly visible hospitality leadership role balances business strategy with daily property leadership and is accountable for creating an environment where associates and guests want to be. COTA RV Park is located at Circuit of the Americas in Austin, Texas, and welcomes guests for events including Formula 1, MotoGP, NASCAR, concerts, and year-round getaways. The property offers full-hookup concrete RV sites, fiber-fed Wi-Fi, a gated pool, Bark Park, mini golf, and access to Speed City Karting. The General Manager leads the team and resort operations, delivers an exceptional guest experience, manages financial performance, supports sales, marketing, and events, and ensures safety and compliance. Starting compensation is a $70,000 base salary plus bonus, with final compensation based on experience and qualifications.

Requirements

At least 3 years of progressive hospitality leadership experience.
Ability to lead, coach, and develop teams across multiple departments.
Experience managing budgets, financial performance, labor, and operating expenses.
Strong understanding of hospitality operations and guest experience.
Ability to make sound business decisions, solve problems, and translate strategy into action.
Hands-on leadership approach and ability to thrive in a fast-paced, event-driven environment.

Nice To Haves

Previous General Manager experience in a resort, hotel, RV resort, campground, or similar environment is strongly preferred.

Responsibilities

Lead, coach, and develop a high-performing team; build a culture of accountability, ownership, teamwork, and continuous improvement.
Attract, hire, onboard, and retain associates, and foster an environment where they feel valued, recognized, and empowered.
Oversee day-to-day resort operations and ensure exceptional service and consistent execution.
Maintain standards for cleanliness, curb appeal, safety, and property presentation.
Build guest relationships and address concerns with urgency and professionalism.
Identify opportunities to improve operational efficiency and the guest and associate experience.
Oversee the resort’s financial performance and annual operating budget.
Monitor revenue, occupancy, labor, expenses, and key performance indicators.
Develop and execute strategies to drive revenue, profitability, and long-term property value.
Partner with Sales and Marketing to maximize occupancy, revenue, and resort visibility.
Support event planning, programming, promotions, and partnerships.
Build relationships with COTA, local businesses, and the surrounding community.
Ensure compliance with company policies, applicable regulations, and industry standards.
Identify and address operational, safety, and compliance risks, and establish clear expectations and accountability across the property.