About The Position

U-Haul is hiring a General Manager as part of an on-site management team responsible for the daily operations of a U-Haul storage center in Plano, Texas. The management opportunity is designed for two professionals working together, with one serving as General Manager and the other as Assistant Manager. Each applicant must apply separately for their respective role. The team will lead the center, drive business performance, develop team members, provide exceptional customer service, and ensure efficient operations. Company-provided housing is located at the center, and the selected management team will reside there. The role includes overseeing financial results, staff, inventory, fleet, customer care, cash and receipts, and the cleanliness and security of the premises. The General Manager will also participate in ongoing U-Haul education. U-Haul advertises paid hands-on working interviews, a hiring bonus, and a certification-program cash bonus, along with a range of benefits and development opportunities. Applicants must be legally authorized to work in the United States without employer sponsorship. U-Haul states that it will not hire or re-hire nicotine-product users in listed states, including Texas.

Requirements

  • 1–3 years of management experience in retail or another service industry, with responsibility for financial results and customer satisfaction.
  • Computer expertise.
  • Organizational expertise.
  • Management proficiency in high-volume retail with profit-and-loss accountability.
  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Ability to work weekends and holidays.
  • Legally authorized to work in the United States without employer sponsorship.

Responsibilities

  • Perform profit/loss analyses.
  • Hire and mentor new team members.
  • Track and itemize inventory.
  • Manage the fleet to ensure equipment is clean and well maintained.
  • Manage the personnel budget.
  • Ensure customers receive the highest quality of care.
  • Track fuel receipts and petty cash.
  • Clean and monitor the premises and maintain a secure environment.
  • Participate in ongoing U-Haul education through U-Haul University.

Benefits

  • Company-provided on-site housing.
  • Full medical coverage and prescription plans.
  • Dental and vision plans.
  • Registered Dietitian Program.
  • Gym reimbursement program.
  • Weight Watchers.
  • Virtual doctors’ visits.
  • Career stability and opportunities for advancement.
  • Valuable on-the-job training.
  • Tuition reimbursement program and free online courses for personal and professional development at U-Haul University.
  • Business travel insurance.
  • Employee Assistance Program.
  • Paid holidays, vacation, and sick days.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) Savings Plan.
  • Life insurance.
  • Critical Illness/Group Accident coverage.
  • 24-hour physician available for kids.
  • MetLaw legal program.
  • MetLife auto and home insurance.
  • Mindset App Program.
  • Discounts on cell phone plans, hotels, and more.
  • LifeLock Identity Theft.
  • Consumer wellness programs covering health care and financial wellness.
  • Dave Ramsey’s SmartDollar Program.
  • U-Haul Federal Credit Union.
  • $100 hiring bonus.
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
  • Paid hands-on working interviews.
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