Arby's General Manager

Arby's • Anchorage, AK

18d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing restaurant profitability through selective recruitment, consistent training, and quality food, while building a company culture aligned with DRG’s values. The General Manager works with internal stakeholders and guests, maintains compliance with company policies and local regulations, and is supervised by the Area Coach and Director of Operations.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with demonstrated leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check and have an acceptable Motor Vehicle Record (MVR).
• Average 45-hour work week with flexible availability, including nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members and help them develop as leaders.
• Lead restaurant operations focused on customer service, restaurant cleanliness, food quality, and financial performance.
• Manage the profit and loss performance of the restaurant, controlling costs and pursuing profitability.
• Make sound decisions and serve as a liaison between upper management and the restaurant team while maintaining an open-door policy.
• Conduct training workshops, provide real-time constructive feedback, and encourage continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful atmosphere.
• Enforce company policies, procedures, and local regulations.
• Develop working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests and maintain the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program providing grants for life challenges and financial assistance.
• DRG Savings Marketplace with employee discounts.
• Employee Assistance Program offering counseling, legal support, travel assistance, and other services.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program allowing employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED