General Manager - Little Caesars

CAMPBELL OIL COMPANY INC•Lumberton, NC

About The Position

The General Manager leads all aspects of restaurant operations and is responsible for financial performance, team development, guest service, and operational excellence. The role works with company leadership to uphold brand standards and foster a positive, team-oriented work environment. Responsibilities described include learning and assisting with daily store operations, customer service, staff leadership, sales performance, merchandising, compliance, inventory, and cross-departmental collaboration.

Requirements

At least three years of experience as a General Manager in the food service industry.
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Basic analytical skills for interpreting sales data.
Proactive attitude and willingness to learn and take on new challenges, with flexibility in a dynamic work environment.
Strong commitment to excellent customer service and a positive guest experience.
Ability to stand for extended periods and perform physical tasks, including lifting; no weight is specified.
Ability to work flexible hours, including nights, weekends, and holidays as required.
Ability to navigate a busy restaurant environment efficiently.

Nice To Haves

Bachelor’s degree in Business Administration, Retail Management, or a related field.
Familiarity with retail management systems and point-of-sale (POS) technology.

Responsibilities

Learn and assist with daily store operations, including inventory management, merchandising, and sales floor management.
Train in delivering outstanding customer service, responding to customer inquiries and concerns, and creating a welcoming environment.
Support hiring, training, and supervision of store staff, fostering a positive and productive workplace culture.
Analyze sales reports and performance metrics and assist with strategies to meet or exceed sales targets and improve profitability.
Participate in planning and executing merchandising strategies and promotional activities.
Learn and uphold company policies, safety standards, and regulatory requirements.
Assist with inventory levels, stock counts, and replenishment processes to minimize waste and stockouts.
Collaborate with departments such as marketing and purchasing to support business goals.
Lead restaurant operations, financial performance, team development, guest service, and operational excellence.
Work with company leadership to uphold brand standards and cultivate a positive, team-oriented work environment.